Recently I had a customer request the ability to monitor a Voicemail box using a BLF Line Key on their phone.
This request isn’t new however. We’ve had numerous customer request this in the past. I decided to add this functionality to the already incredible amount of features that FusionPBX has.
FusionPBX uses a prefix when monitoring different types of applications. For example, Call Flows, Parking, DND etc.
Call Flows as an example uses the flow+ prefix to the extention.
Parking uses park+ as the prefix.
Voicemails as of FusionPBX version 5.0.1 and beyond use the voicemail+ prefix.
Below is an example of what that will look like when programming this for any phone.
As usual, please comment if you like this article and/or you’d like some assistance.
Tony Fernandez 